At AWOL Brand, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free return process.

Returns & Exchanges

• Timeframe: Returns and exchanges must be initiated within 30 days of receiving your order.

• Condition: Items must be unused, in original condition, and with all tags attached. Returns with signs of wear, damage, or alterations may not be accepted.

• Proof of Purchase: A valid order number or receipt is required for all returns.

Refunds

• Refunds will be issued to the original payment method once the return is received and inspected.

• Shipping costs are non-refundable unless the return is due to a defect or an error on our part.

Exchanges

• If you need a different size or item, we recommend placing a new order and returning the original item for a refund.

Defective or Damaged Items

• If your item arrives damaged or defective, please contact us at info@awolbrand.co within 7 days of delivery for a replacement or refund.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping method to ensure your return is received.

To start a return, please email info@awolbrand.co.

For any questions, feel free to contact our support team at 214-697-6595